Contact Us
Quick Links & Information
Business Related
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Have a business question? Send us a message.
For all business inquiries, partnership inquiries, or other business
questions, please message us below.
Change Shipping Address
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Important Information
Modifying Your Order
Change your Shipping Address here!
Please note that orders that have already shipped cannot be modified.
Still need help? Send us a message.
Message us using the form below and someone from our support team will be
happy to assist you.
Designer Question
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Account Login Trouble
Important Information
Is your account no longer active?
If you are unable to log in to your account due to your account being disabled then please reach out to legal@teepublic.com.
If this is the case, you will see the message "designer email is not active anymore."
Having trouble logging in?
Please make sure you are signing in with your email address, and not
your username. If you continue to experience issues send us an email at
community@teepublic.com.
Affiliate Account Topics
Important Information
Have an Affiliate account?
Affiliate accounts are a bit different from designer accounts, but our
affiliate team has all the resources to help you out! If you have an
affiliate account (even if you are a designer) and need assistance,
please email the affiliate team at affiliate@teepublic.com.
Legal Things
Important Information
Intellectual Property
We respect the intellectual property rights of others, and we comply
with the Digital Millennium Copyright Act. Read our
Intellectual Property Policy and
Terms and Conditions for additional information.
Legal Inquiries
Please e-mail legal@teepublic.com
if you have any questions or concerns about our policies, art theft,
or any other legal-related topics.
My Storefront
Important Information
While logged in, you can customize various parts of your storefront,
including your avatar photo, storefront banner, social media links,
and bio. Artists can also make themselves available for commission
work! Learn how it works.
Payments and Pricing
Important Information
Designers are paid through monthly PayPal or Payoneer transfers.
Designers receive a flat earning amount for all of their sales.
Here’s what you can earn.
How do I get paid? Visit our blog to learn more.
Printing and Products
Important Information
All apparel is printed using a high-tech digital print technique
called direct-to-garment (DTG) printing. Home goods products are all
sublimated or vacuum-printed for full-coverage, non-tactile, awesome
looking prints. There are a wide variety of products available - please
view a specific product page to view it’s material info.
Need file prep guidance? Check out our Design Guide.
Something Else
Have another designer-related question? Send us a message.
Message us below and someone from our community team will be happy to assist you.
Edit Order
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Apparel Gender (Fit) / Size / Color
Important Information
Change Gender (Fit)
Fit options can only be changed on apparel styles that have Mens and
Womens options available. Find your order
to update your product Fit.
What size fits me?
View our Size Chart!
Learn how to find your size.
Change Size
Find your order to
update your size.
Change Color
Some styles may not have all colors available. Find your order to
update your selected color.
Has your order already printed and shipped?
Not to worry, we’d be happy to help you set up an exchange.
Product Style
Important Information
Change Style
Unfortunately, we aren’t able to change a product style after an order
has been placed. If your order has not yet been printed and shipped,
please cancel your order and re-purchase the new item.
Check your Order Status and
cancel it here.
Has your order already printed and shipped?
Not to worry, we’d be happy to help you set up an exchange.
Quantity
Important Information
Change Quantity
Unfortunately, we aren’t able to change the quantity after an order
has been placed. If your order has not yet been printed, please cancel
your order and re-purchase with your desired quantity. Check your Order
Status and cancel it here.
Something Else
Need to edit something else? Send us a message.
Someone from our support team will be happy to assist you.
Order Status
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Important Information
Where's my order?
Find your Order Status and Tracking information here.
Need more information?
Visit our FAQ for additional Shipping information.
We experience a large increase in orders during the holiday season, and it may take longer than normal for your
order to ship. This is included in your delivery estimate. If you still need to contact us, make sure to first
check your order confirmation email for the expected delivery date!
Still have order status related questions?
Message us below and someone from our support team will be happy to assist you.
Payment, Coupon + Tax Questions
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Coupon Codes
Important Information
Coupons
Please note that coupons will not work on sale items or shipping costs.
Issues with a coupon? Send us a message.
Issues Placing an Order
Important Information
Payments
Our marketplace accepts most major credit cards, as well as PayPal and Apple Pay.
Coupons
Please note that coupons will not work on sale items or shipping costs.
Issues placing an order? Send us a message.
Message us below and someone from our support team will be happy to assist you.
Sales Tax/VAT
Question about Sales Tax / VAT? Send us a message.
Product Quality Issue
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Issue with your order? Message us.
If you received a defective or damaged item, please provide as many details
and photos as possible & we’ll make it right.
Report A Design
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Important Information
How to report
Using the form below, let us know if a design contains questionable content.
All submissions are sent to our Legal Team
(legal@teepublic.com).
Reporting stolen art / inappropriate content
If you believe certain art on our site violates a third party’s copyright or
contains inappropriate content, please message us with any information you
may have so we can look into it. For additional information,
please visit our FAQ.
Need to report a design? Send us a message.
Please provide as many details as possible.
Request An Exchange
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Important Information
Exchange Policies
We're more than happy to set up a size exchange for apparel items and cases.
Visit our FAQ for additional shipping information.
What size fits me?
View our Size Chart!
How do I find the right size?
Learn how to find your size.
Send an Exchange Inquiry
For all exchange related inquiries, please contact us using the form below.
Shipping Information
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Important Information
Ship Methods
Shipping is available domestically (in the US) and internationally. All
orders ship with tracking numbers (varying by carrier).
Where’s my order?
Find your Order Status and Tracking information here.
Need more information?
Visit our FAQ for additional shipping information.
Please note that this holiday season all delivery services are experiencing delays due to unprecedented
volume and COVID safety restrictions.
Still have shipping-related questions?
Message us below and someone from our support team will be happy to assist you.
Website Issue
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Important Information
Having an issue with our website?
Visit our
FAQ Help Center
for answers to our most commonly asked questions.
Still having trouble? Send us a message.
Message us below and someone from our support team will be happy to assist you.
Wholesale Ordering
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Important Information
General Wholesale Info
Please visit our
FAQ Help Center
for more information on pricing, item minimums, and wholesale ordering.
Still need help?
Message us below and someone from our support team will be happy to assist you.
General Inquiries
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Send Us a Message
Can’t find the answer in our
FAQ Help Center?
Message us and our support team will get back to you as soon as possible.
Where is TeePublic located?
37 East 18th Street, 4th Floor
New York, NY 10003, United States